Water damage drying
Fire & smoke cleanup
Mold remediation
Storm response
Sewage cleanup
ReconstructionFree visual inspection and a written scope of work before any mitigation begins - photos, moisture readings, and drying logs go in your claim file
The scope we write is the scope we bill. Anything new gets shown to you, in writing, before we touch it.
Get your free estimateFast, Reliable Fire Damage Restoration Across New Braunfels
Fire damage restoration in New Braunfels typically runs $3,200 to $8,500 for a moderate kitchen or garage fire and can be underway within 90 minutes of your call when we have a crew available. That speed matters here more than in most Texas cities. The Comal and Guadalupe Rivers define this town, and when summer tubing season fills Gruene Road and Loop 337 with traffic, a crew that leaves late sits in gridlock while smoke odor sets deeper into soft goods and drywall. We know those choke points. We plan routes around them. The team at Tidemark Water Damage San Antonio serves New Braunfels homes with local dispatch coordination, and every job starts with a written price before anyone picks up a tool. Call (325) 230-0537 and a real person answers, day or night.
Why Tidemark Water Damage San Antonio Is New Braunfels’s Preferred Fire Damage Restoration Company
We are an independently owned and operated location of the Cedarwell Care Promise network, founded in 2006, and the way we work in New Braunfels reflects what this town actually requires. Tight alley-loaded streets near downtown, zero-lot-line townhomes, and historic limestone construction off Seguin Avenue all demand a different approach than sprawling suburban lots. Our background-checked, uniformed technicians arrive with compact equipment that fits through narrow side yards and standard door clearances, because we know that a 36-inch dolly does not clear a 30-inch downtown gate.
New Braunfels homeowners tell us two things consistently. First, they want the soot and smoke odor handled without trashing original materials in an older home. Second, they want the house secured properly while work is underway, not left with a plywood patch and a deadbolt that no longer aligns. Rick Sumner, who leads our crews, trains every technician to document alarm bypass and re-arm after each entry. That detail catches people off guard, but in neighborhoods where rolling-code openers and smart locks are standard, it matters.
Response time to New Braunfels is something we take seriously. We do not promise a specific arrival window here, because traffic on River Road during tubing season can change everything. What we do promise is that once we are on site, the scope is written, the price is in your hand, and shoe covers go on before the first piece of equipment comes through the door.
Restoration work we handle






Fire Damage Restoration Company in New Braunfels
Tidemark Water Damage San Antonio operates as the Fire Damage Restoration Company New Braunfels homeowners call when a kitchen fire, electrical fire, or garage blaze leaves charred framing, water from firefighting, and smoke residue throughout the house. The job here starts with an assessment of what burned and what got wet, because the water used to put out the fire often causes more long-term damage than the flames themselves. In slab-on-grade homes, that water finds its way into cracks in the concrete and wicks into drywall. In older pier-and-beam construction near downtown, it pools under the house and rises into floor joists.
A typical fire damage restoration in New Braunfels runs $3,200 to $8,500 depending on square footage and how far smoke traveled. Structural fire repair, board-up, and content pack-out push the number higher. You see the written scope before we start, always.
Board-Up and Security After a Fire
A fire leaves openings. Windows break, doors warp, and the house becomes accessible to anyone. We board up entry points the same day and document every lock and alarm contact we touch. In New Braunfels neighborhoods where homeowners rely on smart locks and rolling-code garage openers, we re-arm security systems after each entry and log the bypass so nothing is left unsecured overnight.
Structural Repair Coordination
Once mitigation is done, structural repair begins. We coordinate with local New Braunfels inspectors familiar with both historic downtown construction and 1970s-1990s suburban builds. That local code knowledge keeps the project moving without surprises.
Smoke Damage Restoration in New Braunfels
Smoke Damage Restoration in New Braunfels is the part of the job that surprises homeowners most. Smoke does not stay near the fire. It travels through ductwork, settles on every horizontal surface, and works its way into fabric, carpet, and drywall. In a 1970s brick-veneer home off Hunter Road in Gruene, smoke from a kitchen fire reached every room on the first floor within twenty minutes. The cleanup took three days.
Smoke damage restoration in New Braunfels typically runs $1,800 to $4,200 when it is part of a larger fire restoration, or up to $6,500 as a standalone job after a contained fire. The variables are how many rooms the smoke reached, whether HVAC ducting needs cleaning, and whether soft goods can be restored or need replacement.
Soot and Odor Removal
Soot is oily. It does not just wipe off with a wet rag. We use HEPA filtration and professional-grade air movers from XPOWER and Dri-Eaz to capture airborne particles, then address surfaces with methods matched to the material. Historic limestone homes near the Comal River get gentler treatment than modern painted drywall, because the goal is restoration, not replacement.
Soft Goods and Content Restoration
Couches, bedding, clothing, and curtains absorb smoke odor at the molecular level. We pack out salvageable contents, treat them off-site, and return them once odor testing clears. Pet bedding and children’s items get the same care as everything else. When there is a choice, we use pet-safe products.
Trusted Brands We Service in New Braunfels
We work on all major brands of HVAC equipment, garage door openers, and fire-affected appliances, and we stock common parts for the systems most common in New Braunfels homes. Our technicians carry IICRC, RIA, and IFA credentials and run equipment from Dri-Eaz, Phoenix, and XPOWER. That combination means we are not improvising with rented machines. We bring the same professional-grade drying and filtration equipment used by leading restoration specialists nationwide, sized right for tight New Braunfels access points.
See the difference
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After
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AfterCommon Fire Damage Restoration Problems We See in New Braunfels Homes
- Smoke odor embedded in soft goods after delayed response. Summer tubing traffic on Loop 337 and Gruene Road can turn a short drive into an hour. Smoke odor sets permanently into curtains, couches, and carpet when cleanup waits too long.
- Oversized equipment that cannot navigate narrow downtown alleys. Older New Braunfels neighborhoods have tight clearances and zero-lot-line construction. Full-size air movers and dehumidifiers do not fit through every side gate, so we run compact XPOWER units where needed.
- Unsecured homes during overnight drying. Rolling-code garage openers and smart locks leave homeowners rightly worried about security. We document alarm bypass and re-arm after every entry, so the house is never left vulnerable.
- Water wicking into slab-on-grade concrete. In neighborhoods like Oak Run, firefighting water seeps into concrete slab cracks and rises into drywall. Moisture mapping finds it before mold starts, which matters in New Braunfels humidity.
Pricing for Fire Damage Restoration in New Braunfels, TX
We Also Serve Cities Near New Braunfels
Beyond New Braunfels, our Fire Damage Restoration crews serve Schertz, San Antonio, and Floresville. If you live just outside New Braunfels and need smoke cleanup, board-up, or full fire restoration, the same written-price-first standard applies everywhere we work.
Serving New Braunfels, TX - Our Local Coverage Area
We’re based in the New Braunfels area and know this community well. Use the map below to see our service coverage - if you’re nearby, we can almost certainly help.
FAQs About Fire Damage Restoration in New Braunfels
We typically reach homes off River Road within 60 to 90 minutes when a crew is available, even during summer tubing season. The real variable is traffic, and we plan routes around Gruene Road and Loop 337 congestion rather than sitting in it. Call (325) 230-0537 and we can tell you exactly where our nearest crew is right now.
We use compact XPOWER air movers and smaller-footprint dehumidifiers that clear narrow side gates and tight zero-lot-line clearances. That means we do not waste time improvising access in older New Braunfels neighborhoods. The equipment starts running sooner, and mitigation starts faster.
Yes. We treat smoke-damaged limestone and original wood differently than modern painted drywall. The goal on a historic New Braunfels home is restoration, not replacement, and our technicians are trained to match methods to the material. We use HEPA filtration to capture soot particulates before they settle into porous stone.
Yes. We document the alarm bypass, complete the entry, and re-arm the system after each visit. Same with rolling-code garage openers and smart locks. In New Braunfels, we treat security as part of the restoration, not an afterthought.
We run moisture mapping to identify water that seeped into slab cracks during firefighting. The mapping shows exactly where the concrete is holding moisture and where drywall is wicking. Then we dry past it, which is what our name refers to: a tide mark is the line water leaves on a wall, and we find it and dry past it. Call (325) 230-0537 for a free estimate.
Written by Rick Sumner, Owner at Tidemark Water Damage San Antonio, serving New Braunfels and surrounding communities.